My Kyivstar: mobile services

3.9
626K reviews
10M+
Downloads
Content rating
Everyone
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About this app

My Kyivstar is a mobile application developed by the mobile service provider Kyivstar to help our subscribers manage their accounts. Change your service plan, figure out how many more calls you can make and messages you can send, and top up your balance. Do all of that and more just with the help of your smartphone!

With My Kyivstar you can:

- Take care of your telecommunication needs in a couple of taps: Our mobile app has everything to make managing your account fast and convenient. Take care of everything regarding data, calls, and text messages. Top up your account through the app; all you need is a debit card and your phone number.

- Add phone numbers: Enter your friends’ and family members’ phone numbers in the app. You can check their account balances and top them up if they need a little help.

- Check analytics: View your payment history and statistics for the past 6 months. Filter by period and/or category. Budget your expenses with ease!

- Get access to online support: If you have any questions, feel free to reach out to us via online chat. Our experts will reply to all of your questions. Whenever you need us, we are always ready to help!

- Receive special offers: Our application offers a lot in terms of special treatment, including offers that are tailored to your personal account. Take advantage of our great offers and save money while you’re at it.

Wireless service provider Kyivstar is an expert in the field of wireless telecommunication. Our cell towers provide excellent coverage throughout Ukraine. Our cellular company also makes sure to take care of our customers and make the online space safe for you.

We are constantly working on improving our mobile application, and making it more convenient and useful for you. We would love to hear what you have to say about our app. Send us an email at apps@kyivstar.net.
Updated on
Mar 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit

Ratings and reviews

3.9
619K reviews
Denis Kazakov
December 6, 2023
Unbelievable. You get a sms campaign to install the Kyivstar app, you download it - and it just does not work. Freezes, loading for 30 sec, some buttons don't work, top up (main function ) does not work. And this continues for years of it's development. Could not use it. All they say is thank you contact our support ))
24 people found this review helpful
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Kyivstar
December 6, 2023
Рекомендуємо очистити кеш у налаштуваннях смартфону, відключити дозвіл програми до телефонної книги. Після цього перевірте роботу програми. В разі негативного результату виконання порад, відправте на APPS@kyivstar.net свій номер, модель та версію ОС смартфону, скрін/відео помилки. В темі листа вкажіть назву та номер версії програми.
Eli L
March 27, 2024
The app doesn't resume when I multitask between two apps. And the search in contacts doesn't work.
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hordi
January 5, 2024
2024 here, hello. People transferring esim's from one device to another in just one click, but not kyivstar customers, it seems... We have to dance with drums to do that transfer, which makes that esim function much worse than just having physical sim 👍bravo! Idk for what your company offers people jump to esim if later then you ask us to buy physical sim again to transfer esim onto new device🤡
4 people found this review helpful
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Kyivstar
January 5, 2024
Якщо вас цікавить перенесення eSIM з одного пристрою на інший, згідно умов надання послуги така можливість у застосунку, на жаль, недоступна. Але ми постійно займаємось його покращенням і розглянемо можливість перенесення eSIM з одного пристрою на інший у майбутньому. Дякуємо за розуміння!

What's new

1. Check out Love section: once every three months, you can receive gifts, such as services and partner discounts. Collect them or give away to someone with a Kyivstar number.
2. More details regarding money transfers — in the transaction details, you can see the number from which you received the money or to which number you sent the money.